The DAO Ops Working Group is the glue that holds the DAO together. It has under its steadfast eye many critical areas of our overall operation and is charged with keeping them in check. DAO Ops implements processes for contributors and leaders alike to work with each other in a healthy way. 
We are also charged with keeping our DAO engaged and heard, from core contributors to token holders. This point also includes making our DAO tools and systems effective and current. On top of that, we keep an eye on the DAO’s financial health, executing and evaluating management of the treasury as well as liaising with fundraising services.
The DAO, our DAO, benefits greatly from DAO Ops services for it relieves huge parts of administration and contributor management overhead so WGs can focus their time and energy on accomplishing their goals and furthering the mission of Giveth.
Goals 
The DAO Ops has 
main goals it will focus on in the short and long term:
1. Provide HR and Conflict Resolution services, while overseeing a healthy work environment. 
We are committed to listening to DAO contributors and developing processes that make sense for contributors and leaders to manage each other and maintain healthy lines of communication. This includes constantly assessing the effectiveness of current methods, such as the buddy system, and finding ways to improve. This goal includes holding WGs accountable to their agreements in terms of dealing with conflicts such as onboarding and offboarding contributors or leaders. DAO Ops by this means also builds a more cohesive relationship between HR and Conflict Resolution.
Under this goal we also provide support for contributors who are struggling in their roles and help to find solutions. DAO Ops mediates conflicts between contributors using Gravity and our active Gravitons within Giveth. We also create opportunities for interpersonal growth between contributors and ways for us to bond as a team.
2. Maintain highly effective & engaging voting process(es) 
DAO Voting is a delicate balance, but it’s one of the core components of DAOing, to allow everyone to be heard and to make an impact in the organization. I would venture to say there are three critical components to manage in terms of voting: **Effectiveness, Engagement and Inclusivity. **DAO Ops looks to assess the current landscape of DAOs and find emerging tools and mechanisms to strike the right balance between the three components. We also assess participation and sentiment around our current tooling and perform minor or major iterations to how we all interface with DAO Governance.
3. Efficiently managing the DAO’s Treasury 
The DAO Treasury, for now, remains centralized for the sake of simplicity and efficiency. DAO Ops will be tasked with tracking effectiveness of treasury management strategies as well as executing actions to improve its performance. However, DAO Ops does not have total autonomy over the treasury and is held accountable to communicate with the DAO BEFORE making any changes or movements of funds. The only exception to this rule is in the event of a time-sensitive emergency that could result in partial or total loss of DAO funds.
4. Accountability and Liaison with Fundraising services 
DAO Ops monitors the funding and resource allocation related to fundraising between the Giveth DAO and contracted Fundraising services with General Magic (GM). This relationship includes Giveth contributors who provide fundraising services to GM and its clients, as well as GM contributors who do fundraising for Giveth. We are held accountable to track the expenses of this service relationship and ensure that our fundraising resources bear fruit for the DAO’s Treasury.
5. Provide Governance Advisory as a service 
In the long term, DAO Ops would like to leverage its robust and deep knowledge of DAOing (having been a DAO since 2017) to provide for-profit services to other DAOs. This could include building a package of advisory services that cater to the current DAO market which we can provide to bring back revenue to the DAO. We believe our great practices that we’ve built up to, is an attractive knowledge offering to DAOs who are either just getting started or looking to implement changes. This suite of methods might include:
- Facilitating Governance
- Building Voting Systems
- Managing a Buddy System
- Conflict Resolution
- Treasury Management Practices
This is an experiment but we are eager to put resources into this goal and see in what ways DAO Ops can contribute to the financial health of the DAO.
Team and Resources 
- @mitch - WG Lead, Treasury Management, Voting Systems
- @freshelle - Accounting Lead
- @Nicbals - Accounting Support, HR, Buddy System Lead
- @hanners717 - HR Support, Fundraising liaison, Hiring
- @NikolaCreatrix - Conflict Resolution, Gravity
- @geleeroyale - DevOps, Buddy System Development
- @amin - Smart Contract & Blockchain systems advisory
- @Griff - Treasury Management & DAO practices advisory
- Communications - TBD
Duration 
DAO Ops plans to stick around for a while, its duration will be permanent. As long as Giveth remains a DAO, we believe DAO Ops will be an essential component to the social, financial and administrative health of the DAO.
Season 1 Deliverables and Budgeting 
Grow 
What we will do 
- Complete subDAO Transition
- First Draft Leadership Agreement for WG Leaders
- Deliver Buddy System Bot
- Centralized Accounting (sending payments to Giveth contributors)
- Distribute Vesting
- Distribute nrGIV
- Deliver Onboarding & Offboarding Guidelines for WG
- Facilitate buddy reviews
- Hiring for Giveth
- Conflict Resolution Services
- Facilitate team bonding opportunities
- Treasury Monitoring
- Fundraising Services Partnership with GM <> Giveth
 Breakdown |
Estimated S1 Cost |
|---|---|
| Fundraising Services | $26,700 |
| Contributor Costs | $20,697 |
| Software & Subscriptions | $525 |
| Buddy System Bot | $600 |
| Total for S1 | $49,395 |
Sustain 
What we will do
- Distribute Vesting
- Distribute nrGIV
- Deliver Onboarding & Offboarding Guidelines for WG
- Facilitate buddy reviews
- Complete subDAO Transition
- Centralized Accounting (sending payments to Giveth contributors)
- Hiring for Giveth
- Conflict Resolution Services
- Treasury Monitoring
- Fundraising Services Partnership with GM <> Giveth
What we won’t do 
- Facilitate team bonding opportunities
- Deliver Buddy System Bot
- First Draft Leadership Agreement for WG Leaders
| Breakdown |
Estimated S1 Cost |
|---|---|
| Fundraising Services | $26,700 |
| Contributor Costs | $20,697 |
| Software & Subscriptions | $525 |
| Total | $47,922 |
Shrink 
What we will do
- Distribute Vesting
- Distribute nrGIV
- Facilitate buddy reviews
- Centralized Accounting (sending payments to Giveth contributors)
- Conflict Resolution Services
- Treasury Monitoring
- Fundraising Services Partnership with GM <> Giveth | $8900 monthly
What we won’t do
- Facilitate team bonding opportunities
- Deliver Buddy System Bot
- First Draft Leadership Agreement for WG Leaders
- Hiring for Giveth
- Complete subDAO Transition
- Deliver Onboarding & Offboarding Guidelines for WG
| Breakdown |
Estimated S1 Cost |
|---|---|
| Fundraising Services | $26,700 |
| Contributor Costs | $18,150 |
| Software & Subscriptions | $525 |
| Total for S1 | $45,375 |